Legal notice and terms of use

1. Website owner

This website is owned by the Port Authority of Bilbao, tax ID Q4867002J, registered address at Muelle de la Ampliación, Acceso Ugaldebieta, 48980 Santurtzi (Bizkaia), Spain. Telephone: +34 944 871 200. General email: general@bilbaoport.eus.

2. Purpose

boletin.bilbaoport.eus provides information on vessel arrivals, departures, operations, calls and status in the Port of Bilbao. Part of the information is public, while certain documents and details are limited to authorised users.

3. Informational nature of vessel data

The information reflects the data available at the stated date and time and may be delayed, corrected or temporarily unavailable. It is not a navigation or maritime-safety instruction, a port-call authorisation or an official communication replacing established operational channels. Operational and safety decisions must rely on the official systems and contacts of the Port Authority of Bilbao.

4. Restricted access

Private access requires an application and manual approval. Credentials are personal and non-transferable. Users must safeguard them, keep their information current and report any unauthorised use. The Port Authority may suspend or revoke access when the professional purpose ends, these terms are breached or the service is at risk.

5. Permitted use and re-use

Unless stated otherwise, the data may be consulted for information purposes. Any re-use must comply with applicable law, identify the Port Authority of Bilbao as the source, retain the update date and not distort the information or present it as an official certification. Use as a navigation, emergency-tracking or port-availability guarantee is not authorised.

6. Intellectual and industrial property

Trade marks, design, text, structure, software, documents, cartography and other content are protected by applicable law or used under authorisation. Third-party elements are governed by their own licences and terms. The interactive Google map is subject to the Google Maps Platform terms.

7. Availability and liability

Reasonable measures are taken to support the continuity, integrity and currency of the website. Interruptions may nevertheless occur due to maintenance, technical incidents, communications, third-party services or source-data outages. The Port Authority is not liable for decisions based on the information outside its stated informational purpose.

8. External links and services

External links are provided for reference. Their owners are responsible for availability, content, security and policies. The website identifies and controls non-essential external services through the preference manager.

9. Security and responsible use

Users may not attempt to access unauthorised information or functions, bypass controls, disrupt the service, automate abusive downloads or introduce malicious code. Vulnerabilities may be reported responsibly through Contact and security, without exploiting or disclosing data.

10. Data protection, cookies and accessibility

Information on personal-data processing, storage technologies and accessibility is available on the Privacy, Cookies and Accessibility pages.

11. Changes

These terms may be updated to reflect legal, technical or functional changes. The review date is shown at the end of the page.

Last reviewed: 10 July 2026.